Refund Policy

At Alshenow Decor, we strive to provide the highest quality services to our customers. However, we understand that situations may arise where a refund is necessary. Our refund policy outlines the terms and conditions under which refunds may be issued.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • If the services provided do not meet the agreed-upon terms or expectations.
  • If a project is canceled before work begins, you may be eligible for a full refund.
  • If a project is partially completed, a prorated refund may be issued based on the work completed at the time of cancellation.

Non-Refundable Services

Certain services may not be eligible for a refund, including:

  • Custom or bespoke services that have been tailored specifically for you.
  • Completed projects or services that have already been delivered and accepted by the client.

Refund Request Process

To request a refund, please contact us within [X] days of receiving the service or product. Include the following details in your request:

  • Your name and contact information.
  • Details of the service provided.
  • The reason for your refund request.

Our team will review your request and notify you of the outcome within [X] business days.

Refund Method

Approved refunds will be processed using the original payment method within [X] days of approval. Please note that processing times may vary depending on your financial institution.

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page, so please review it regularly for updates.